Can I Get an Invoice or Proof of Payment?

Check your account’s order details and payment confirmation first. If you need an invoice, proof of payment, or a pro forma invoice (PI), contact Petfairs Support and provide your order number and the document type requested. A PI is generally used before payment, while proof of payment confirms a payment that has been made; confirm the exact document required for your accounting or purchasing process. The availability and format of documents depend on the current order and finance process.