How do I file a Shipping Protection claim?

You can submit your claim directly through:

Xcotton Resolution Centerhttps://sp.xcottons.com/#/parcel/parcel-login

Or contact:

support@xcottons.com

When submitting your claim, prepare your:

• Order information
• Tracking number
• Shipping Protection information
• Photos or supporting evidence, if applicable

Xcotton may request additional documentation depending on the type of claim.