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How long do I have to file a claim?
August 14, 2026 2:05 AM
| Issue | Reporting Deadline |
| Domestic package not delivered | Within 90 days of shipment date |
| International package not delivered | Within 90 days of shipment date |
| Marked “Delivered” but not received | Within 7 days of Delivered status |
| Damaged package | Within 7 days of Delivered status |
| Courier mis-delivery | Within 7 days of Delivered status We recommend submitting your claim as soon as you discover an issue. |
