About Shipping Protection

To provide a safer and more reliable shopping experience, Petfairs offers optional Shipping Protection through Xcotton, a third-party shipping protection service provider.

You may choose to purchase Shipping Protection during checkout. If selected, the applicable Shipping Protection fee will be added to your order total.

Shipping Protection applies to eligible products included in the protected order and provides additional protection against certain shipping-related risks.

All claims are reviewed and processed by Xcotton in accordance with its applicable Shipping Protection Terms and Conditions.