What happens after I place an order?

After you submit an order, check your order page and email for the order confirmation and any payment or processing updates. Once the order is dispatched, tracking information or shipment updates are provided according to the shipping method. Some orders may be fulfilled in multiple packages or have separate shipment updates. Delivery estimates depend on the warehouse, destination, and shipping method. If you need to change an order detail or have a question about its status, contact Petfairs Support promptly and include your order number.