What is not covered?

Shipping Protection may not cover issues including:

• Incorrect or incomplete shipping addresses
• Packages that have not actually been shipped
• Products detained or confiscated by authorities
• Recipient-refused packages
• Product defects that existed before shipment
• Wrong item, color, style, or size
• Other exclusions listed in Xcotton’s applicable Shipping Protection Terms

Please review our full Shipping Protection Policy for complete coverage information and exclusions.