Start Your Profitable Pet Business with Petfairs: The Complete Onboarding Guide

Welcome to Petfairs! Whether you are a boutique pet shop owner, an Amazon seller, or a growing distributor, this guide will show you how to source smarter, reduce risks, and maximize your profit margins using our global wholesale platform.

🚀 Why Successful Pet Retailers Choose Petfairs

We don't just supply products; we power your business growth.

1. Direct-from-Source Pricing: Skip the middlemen. Get factory prices from verified manufacturers to keep your retail margins strong.
2. Test the Market with Zero Risk: With MOQs starting at just one carton, you can test new trends without heavy inventory pressure.
3. Data-Driven Sourcing: Access PetMarketData, our exclusive tool that reveals real-time bestsellers and emerging market trends.
4. Global Logistics, Local Speed:  3-7 day delivery from our US Warehouses, or cost-effective shipping from our China hub—including FREE Sea Shipping on orders over $299!
5. Quality You Can Trust: Every single order undergoes a strict quality inspection before it leaves the warehouse.

🛠 3 Minutes to Your First Order: A Simple Guide

Step 1: Join the Community

Registration is completely free and instant.

• Visit petfairs.com/login and click "Sign Up".
• Pro Tip: Use your Google Account for a one-click, seamless registration.
• Bonus Perk: Fill out our User Questionnaire to receive personalized product recommendations specifically tailored to your business needs.

Step 2: Discover Your Next Bestseller

• Browse Categories: Explore everything from smart feeders to eco-friendly toys.
• Estimate Your Profit: Use our Profit Estimate tool on the checkout page. Simply input your expected retail price, and we’ll show your potential margin instantly.
• Real-Time Shipping Quotes: Enter your country/region on any product page to get instant, transparent quotes for both Sea and Air freight.

Step 3: Secure Checkout

• Select Your Products: Shop by the carton to unlock maximum wholesale savings.
• Choose Your Shipping: Select "Express" for rapid delivery or "Economy Sea" to minimize bulk shipping costs.
• Enjoy FREE Shipping: If your order from China exceeds $299, you will enjoy 100% FREE Economy Sea Shipping!

📦 Shipping & Logistics: Fast, Reliable, Transparent

We operate from three strategic hubs to ensure your shelves are never empty:

Handling & Dispatch Times:

• US Local Warehouse Items: Dispatched within 3 business days.
• Direct-from-Factory Shipments: Dispatched within 3 - 7 business days.
• Daily Cut-off Time: 5:00 PM (EST), Monday - Friday. (Note: Orders placed after the cut-off or on weekends/holidays will be processed the following business day.)

Note: Our US warehouses are located in Fontana, CA and Edison, NJ for coast-to-coast coverage.

🌍 Worldwide Shipping Support: If your country is not listed in the table above, don't worry! Petfairs ships globally. Please contact our customer support team for a personalized shipping quote and a precise delivery estimate for your specific region.

Maximize Your Earnings: Tools & Discounts

1. The Built-in Profit Calculator

Stop guessing. Our platform calculates potential earnings based on Suggested MSRP and actual shipping costs. You’ll know your ROI before you spend a single dollar.

2. Instant New Partner Discounts

Register today and unlock immediate savings on your bulk purchases:

• $20 New Buyer Gift
• SAVE $30 on orders over $79 (on selected items)
• SAVE $79 on orders over $599 (on selected items)

🛡️ Your Peace of Mind: Buyer Protection

We’ve got your back. Petfairs provides full protection from the factory floor to your front door.

• Quality Guarantee: If products arrive damaged or don't match descriptions, we provide quick disputes, refunds, or replacements.
• Secure Payments: All payments are SSL-encrypted to ensure your data is always protected.

📞 We’re Here to Help

Have questions about sourcing or shipping? Our dedicated account managers are ready to assist.

• Email: service@petfairs.com
• USA Support: +1 443-449-8848
• China Support: +86 137-5715-4515
• Live Chat: Available 24/7 on www.petfairs.com